Click on Auto Attendant Icon
Give name
Add extension AA will be (500-599 excluding 511)
If multiple locations, assign a site name
Select default for Time Frame
Add
If you want a greeting before your AA greeting, click manage and add that greeting here
Click on pencil under Menu Prompt
Click which one applies under new greeting
If Text-to-Speech: under Message, type the message you want people to hear when creating this AA
Select which voice you want
Name this AA
Click on button you want customer to press and select option you want customer to do (ex. If your AA says press one for sales, click on the number 1, under Choose a New Application, you will select Choose Call Queue option, enter Sales, or sales extension)
Fill in option you choose under Announcement for callers
Caller ID Prefix, will let you know where call came from (ex. If they pressed one for sales, when call comes to your phone it will say Sales- before number calling in)
Save